iQity E-Learning Platform

Privacy Policy

IQ Innovations, LLC is committed to protecting the privacy of students, parents, teachers and education professionals & institutions by ensuring legal obligations are in agreement with the Family Education Rights and Privacy Act (FERPA).  Within this document the terms ‘iQity’ and ‘the system’ refer to the iQity e-Learning Platform, which consists of the iQity™ Learning Management System, the Reactor® Learning Object Repository, and Reactor® Digital Rights Management; which are learning products provided to the educational community by IQ Innovations, LLC.
IQ Innovations, LLC reserves the right to modify this Privacy Policy at any time and revisions are effective upon posting.
iQity’s websites may include links to external websites, operated by third parties. Such websites are not covered under the IQ Innovations, LLC Privacy Policy.

FERPA Compliance                                   

The student records policy of iQity is in agreement with the Family Education Rights and Privacy Act (FERPA).  This section describes our provision for compliance with FERPA.

Statement:

IQ Innovations, LLC will not disclose (or allow access to) any information from or about any student, except to authorized administrative personnel within the educational institution that is contracting our services. 
Exceptions: with the explicit consent of the student or institution, data may be made available to:

  •   •  Officials of other institutions in which the student seeks to enroll,
  •   •  Persons or organizations providing the student financial aid,
  •   •  Accrediting agencies carrying out their accreditation function,
  •   •  Authorized representatives of the federal and state governments for audit and evaluation of federal and state supported programs,
  •   •  Persons in compliance with a judicial order,
  •   •  Persons in an emergency in order to protect the health and safety of students or other persons.

All of the exceptions are permitted under the Act, but require written permission before execution.
All student information residing within iQity is provided voluntarily by the student and entered into the system by the institution, or collected as a result of operations performed by the student within the system.
Educational records concerning students maintained within iQity may include (but are not limited to):
    1.    Personal or demographic data as gathered through the registration process
            a.    Name, grade, gender, address, etc.
    2.    Course data
            a.    Enrollments, withdrawals, grades awarded/earned, dates of use, etc.
These educational records are under the direct supervision and coordination of the institution.  A student who wishes to review any of his/her records may do so by contacting his/her institution administrator.
Selected IQ Innovations, LLC personnel may have access to (and are permitted to use) this data only as required to maintain the internal functioning of iQity products in compliance with our customer contracts.

Collection of Personal Information, Storing and Sharing

iQity may collect personal or demographic data for students, teachers or education professionals through the registration process. Information gathered may include, but is not limited to, name, address, gender, grade, etc.  Information stored is used to track student progress, course completion, grades, as well as general notifications for administrators and other education professionals utilizing the iQity platform.
Student information is gathered for the purpose of coursework & access log tracking, grading, parent/guardian contact information, and is stored on a secure server, using industry-standard practices, behind a hardened Firewall, with only administrative access, in a password-protected Virtual Private Network, ensuring no unauthorized individuals have access to this information. Students are not required to provide an email address.
Education Professional information is gathered for the purposes of customer support, billing, surveys, sales management, user group memberships, support notifications and other exchanges of information & is stored on a secure sever, using industry-standard practices, behind a hardened Firewall, with only administrative access, in a password-protected Virtual Private Network,  ensuring no unauthorized individuals have access to this information.
All information transfers between the iQity system and user’s computers are covered by High Grade SSL 128-bit encryption, to ensure the integrity of any data being transmitted. Any additional integration (such as SIS or Data Warehouse) would use the same level of encryption to secure data transfer.

Opt-Out

Education professionals may opt out of communications at any time by emailing support@iq-ity.com or by the manner indicated within such communications.

Third Party Information Disclosure

Information will not be shared with third parties without explicit consent of the student or institution, or except to authorized administrative personnel within the educational institution that is contracting our services.  Business transfers, mergers or acquisitions may also result in information disclosure as part of the IQ Innovations, LLC business assets, as well as in the event of bankruptcy, receivership and insolvency. Aggregate information may be disclosed to third parties but will not identify any person or educational entity individually. This includes information provided to any vendors who may have their published content available to our users through the iQity LMS, as well as any output to school districts from our Analytics package which is intended to inform schools about the achievement and potential of their student body.

User Access

Users have access to correct, update and/or modify the data contained within their user account via the iQity platform. For data not available via the user account, please contact support@iq-ity.com for additional assistance.

Cookies

A cookie may be stored on the end-user’s computer when certain sections of our product are accessed.  This information is used to maintain status as users move from one function to another within the system.  We do not store any user-identifiable information in the cookie (no names, passwords, etc.) – merely that “the current user of this computer [whomever that may be] is on step two of a three-step process”, or “the current user is in the process of completing an Assessment”, or similar data. 

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:
Toll Free: 877.474.8966
Email: support@iq-ity.com